Business Solutions
Microsoft Dynamics 365 Marketing
Drive Personalized Engagement and Nurture Relationships with Microsoft Dynamics 365 Marketing
Use Cases for Microsoft Dynamics 365 Marketing
Automatically nurture leads through personalized journeys based on engagement levels and demographics, turning prospects into loyal customers.
Implement loyalty campaigns and track engagement to build customer loyalty and retention, essential for sustaining long-term relationships.
From webinars to large-scale events, streamline event management and promotion while gathering insights into attendee engagement and interest.
Design and manage campaigns that span email, social, and SMS channels for consistent brand messaging and optimized customer reach.
From lead tracking to invoicing, automate and monitor each stage of the sales cycle, helping sales teams enhance productivity and customer satisfaction.
Benefits of Microsoft Dynamics 365 Marketing
Why Choose Microsoft Dynamics 365 Marketing?
With Dynamics 365 Marketing, consolidate customer data from various sources to build a 360-degree customer view, allowing for better segmentation, targeting, and personalization across campaigns.
Streamline campaign workflows and nurture leads with intelligent automation tools. This feature enables businesses to focus on strategy while Dynamics 365 handles repetitive tasks, such as sending emails and tracking engagement.
Make data-driven decisions with real-time analytics. Dynamics 365 Marketing provides insights into campaign performance, customer behavior, and engagement trends, allowing businesses to optimize future campaigns and maximize their impact.
Align your sales and marketing teams on a single platform. Dynamics 365 Marketing integrates seamlessly with Dynamics 365 Sales, ensuring that leads are effectively nurtured and handed over to sales at the right time, boosting conversion rates.
Whether you’re a small business or an enterprise, Dynamics 365 Marketing offers flexibility and scalability to support your business growth. Its cloud-based architecture makes it easy to add users or expand functionality as your marketing needs evolve.
Key Features
What makes Microsoft Dynamics 365 Marketing so effective?
Take your business on the go
Work anywhere with full capabilities on desktop, tablet, or mobile across Windows, macOS, Android, and iOS devices.
Worldwide Availability
Use Business Central in 47 languages and in over 160 countries to expand your business globally.
Customize with prebuilt apps
Extend Business Central with industry-specific apps and extensions to meet your unique vertical or business requirements.
Collaborate in Microsoft Teams
Improve collaboration with read-only access to Business Central data with a Microsoft 365 license—no additional charge.
Custom workflows
Enhance productivity with built-in workflow templates—or build your own—using the embedded Microsoft Power Automate experience and Copilot
Connect with existing systems
Take advantage of open architecture to combine Business Central with systems you already use, such as payroll.
Read latest articles on Dynamics 365 Marketing
“Using Dynamics 365 Marketing has revolutionized our marketing strategy. We’ve significantly increased lead engagement and seen a 20% boost in conversions.”
Sarah M., Marketing Director
“The seamless integration with our existing systems made the transition to Dynamics 365 Marketing a breeze. The insights we gained from our campaigns are invaluable!”
Rohan Mehra , Sales Manager
The proof is in the numbers
How Microsoft Dynamics 365 Marketing help your Business?
40%
Increase in Operational Efficiency: Organizations utilizing Dynamics 365 Marketing have reported significant gains in productivity.
50%
Faster Marketing Reporting: Dynamics 365 marketing enables faster data analysis, streamlining reporting processes and decision-making
3x
Growth in Productivity: Integration with Dynamics 365 Marketing helps businesses achieve up to three times the productivity growth
FAQ
FAQs about Dynamics 365 Marketing
Looking to learn more about Microsoft Power BI for your business? Browse our FAQs:
Implementation time depends on business requirements and existing data integrations, but a typical setup takes 4-8 weeks.
Dynamics 365 Marketing integrates seamlessly with Microsoft’s Dynamics 365 CRM but can also integrate with other popular CRM solutions.
Yes, it supports email, social, SMS, and event management to deliver a unified, cross-channel marketing approach.
Absolutely. Dynamics 365 Marketing is built for scalability, adapting easily as your business and marketing needs grow.
Yes, Microsoft provides a range of support options, including online resources, live chat, and dedicated account support.